Terms of service

Terms of Service

Welcome to MyBoopCase.com. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before placing an order.

1. About MyBoopCase

MyBoopCase specializes in custom phone cases featuring personalized 3D designs based on photos of your pet.

Because our products are personalized, each order is created specifically for the customer who purchases it.

2. Custom Orders

When placing an order, you are responsible for providing accurate information, including:

  • Your phone model

  • Your shipping information

  • The correct number of pet photos requested

  • Clear and suitable images of your pet

Please carefully review your order before submitting it.

We are not responsible for issues resulting from incorrect information provided by the customer.

3. Pet Photos & Custom Designs

By uploading photos to MyBoopCase.com, you confirm that you have the right to use and submit those images for the purpose of creating your custom product.

You authorize MyBoopCase.com and its production partners to use the uploaded images solely as necessary to create and fulfill your order.

Because each product is custom made, the final product may have slight differences from the original photograph. Factors such as lighting, image quality, pet positioning, and photo angle can affect the final appearance.

4. Order Changes & Cancellations

Orders may enter production shortly after being placed.

If you need to make a change or request a cancellation, contact us as soon as possible after placing your order.

Once production has begun, we may be unable to modify or cancel the order because the product has already been personalized specifically for you.

5. Pricing & Payment

All prices displayed on MyBoopCase.com are subject to change without notice.

Payment must be successfully completed before an order can be processed.

We reserve the right to refuse or cancel an order in cases involving suspected fraud, unauthorized transactions, pricing errors, or other unusual activity.

6. Shipping & Delivery

Shipping and delivery estimates are provided for informational purposes and are not guaranteed.

Production and shipping times may vary due to order volume, holidays, customs, weather, carrier delays, or circumstances outside of our control.

For additional information, please review our Shipping Policy.

7. Returns, Refunds & Damaged Products

Because MyBoopCase products are custom made and personalized specifically for each customer, returns or refunds may be subject to our Return & Refund Policy.

If your order arrives damaged or has a manufacturing defect, please contact us with your order number and clear photos of the issue as soon as possible so we can review the situation.

8. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colors, textures, dimensions, and the appearance of custom designs may vary slightly from what is displayed on your screen or shown in promotional images.

9. Intellectual Property

All content on MyBoopCase.com, including logos, branding, graphics, product images, website designs, text, and other materials, is owned by or licensed to MyBoopCase.com unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our website content or branding without written permission.

10. Prohibited Use

You agree not to use our website or services:

  • For any unlawful purpose

  • To submit fraudulent or misleading information

  • To interfere with the operation of our website

  • To attempt to gain unauthorized access to our systems

  • To upload content that violates the rights of others

  • To abuse, exploit, or misuse our services

We reserve the right to refuse service or cancel orders that violate these terms.

11. Third Party Services

We may use third-party companies to process payments, manufacture products, provide shipping services, host our website, or provide other services necessary to operate our store.

These third parties may have their own terms and policies governing their services.

12. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue portions of our website or services without notice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, MyBoopCase.com and its owners, employees, affiliates, and service providers shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our liability relating to any purchase shall not exceed the amount paid for the specific product giving rise to the claim, except where prohibited by applicable law.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective when posted on this page. Your continued use of MyBoopCase.com after changes are posted constitutes acceptance of the updated terms.

15. Contact Us

If you have questions about these Terms of Service, please contact us through the contact information provided on MyBoopCase.com.

MyBoopCase.com

Your pet. Your case. Your boop.